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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you about our service/product?

Please provide a brief description of what bothers you.
4

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend.
5

What features would you like to see improved or added?

Please provide details on the features you would like to see improved or added.
6

How often do you use our service/product?

Please select one option that best describes your frequency of usage.
7

What is your preferred method of communication with us?

Please select one option that best describes your preferred method of communication.
8

How easy is it to navigate our website or product interfaces?

Rate the ease of navigation from 1 to 10, where 1 is very difficult and 10 is very easy.
9

Do you find our service/product to be reliable?

Please select one option that best describes your perception of reliability.
10

In what areas do you think we excel compared to our competitors?

Please provide details on the areas where you think we excel compared to our competitors.