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Customer care satisfaction survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Customer care satisfaction survey
1

How satisfied were you with the overall customer care service?

Please select one option.
2

Rate the responsiveness of our customer care team

Please rate on a scale from 1 to 10.
3

Please share any additional comments or suggestions for improvement

Please provide your feedback.
4

Did the customer care team resolve your issue?

Please select one option.
5

How likely are you to recommend our customer care service to others?

Please select one option.
6

Rate the professionalism of our customer care representatives

Please rate on a scale from 1 to 10.
7

How easy was it to reach our customer care team?

Please select one option.
8

Are you satisfied with the resolution provided by the customer care team?

Please select one option.
9

Would you like to be contacted for further follow-up regarding your feedback?

Please select one option.
10

Rate the overall experience with our customer care service

Please rate on a scale from 1 to 10.
Thank you for your time and your feedback.

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