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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What aspects of our service/product do you appreciate the most?
Select one option that you appreciate the most.
Prompt response to inquiries
Quality of the product/service
Easy to use interface
2
How would you rate your overall satisfaction with our service/product?
Rate your satisfaction from 1 to 10 stars.
3
What aspects of our service/product bother you the most?
Please describe the aspects that bother you.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Select one option that indicates your likelihood of recommendation.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
How satisfied are you with the pricing of our service/product?
Please select one option that describes your satisfaction with the pricing.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
7
In your opinion, what sets us apart from our competitors?
Please provide your insights on what makes us unique compared to competitors.
8
How often do you use our service/product?
Select one option that represents your frequency of usage.
Daily
Weekly
Monthly
Rarely
Never
9
What features would you like to see added to our service/product?
Please list the features you wish to be added.
10
Overall, how satisfied are you with our customer service?
Select one option that best describes your satisfaction with our customer service.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
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