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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
How would you rate our service/product on a scale of 1 to 10?
Rate our service/product with a score from 1 to 10, with 10 being the highest.
3
What bothers you about our service/product?
Describe what bothers you about our service/product.
4
What improvements would you like to see in our service/product?
Share the improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to others?
Choose your likelihood to recommend our service/product to others.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Is there any feature you would like to see added to our service/product?
If you have any specific feature in mind, please share.
7
How satisfied are you with the availability of our service/product?
Select your level of satisfaction with the availability of our service/product.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
8
What is your preferred way of receiving updates about our service/product?
Choose your preferred method of receiving updates.
Email
SMS
App notifications
Phone calls
Other
9
How often do you use our service/product?
Select how frequently you use our service/product.
Daily
Weekly
Monthly
Occasionally
Never
10
Do you have any additional comments or suggestions?
Feel free to share any additional comments or suggestions.
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