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PhD Dissertation Survey in Public Administration

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What is your level of agreement with the statement?

Choose one option that best represents your opinion.
2

What is your level of agreement with the statement?

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3

Rate your satisfaction with the provided services.

Rate the services on a scale from 1 to 10.
4

Please provide your detailed feedback.

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5

How likely are you to recommend the service to others?

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6

Rate your overall experience with the service.

Rate your experience on a scale from 1 to 10.
7

What improvements would you suggest for the service?

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8

Which department did you interact with the most?

Choose the department you interacted with frequently.
9

Rate the communication effectiveness of the service.

Rate the communication effectiveness on a scale from 1 to 10.
10

What is the most valuable aspect of the service provided?

Share the most valuable aspect in your opinion.
11

How would you rate the response time of the service?

Rate the response time on a scale from 1 to 10.