Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.


What do you appreciate the most about our service/product?

Please select the option that best represents what you appreciate.

How would you rate your overall satisfaction with our service/product?

Please rate your satisfaction on a scale from 1 to 10.

What bothers you the most about our service/product?

Please describe the issue that bothers you the most.

What improvements would you like to see in our service/product?

Please provide details on the improvements you would like to see.

How likely are you to recommend our service/product to a friend or colleague?

Please select a rating based on the likelihood of recommendation.

Which aspect of our service/product do you think needs the most improvement?

Please select the option that you believe needs the most improvement.

Please share any additional comments or feedback about our service/product.

Feel free to share any other thoughts or suggestions you have.

How often do you use our service/product?

Please select the frequency of your usage.

Have you experienced any issues with our service/product? If yes, please explain.

Please indicate if you have faced any issues and provide details if applicable.

What other products/services would you like to see us offer in the future?

Please suggest any new offerings you would like us to consider.

Customer satisfaction in online shopping

Select one or more answers