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Customer Satisfaction Survey for Car Service
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied are you with the overall service provided by the car service center?
Please select your level of satisfaction
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
2
Rate the efficiency of the mechanics in completing the required car repairs or services.
Please rate from 1 to 10 stars
3
Please share any additional comments or suggestions you have for improving our car service.
Please provide your feedback in the text box below
4
How would you rate the cleanliness and organization of the car service center?
Please select the appropriate option
Very Clean and Organized
Clean and Organized
Neutral
Not Clean and Organized
Very Not Clean and Organized
5
Did the car service center meet your expectations in terms of timeliness of service?
Please select yes or no
Yes
No
6
Rate the friendliness and professionalism of the staff at the car service center.
Please rate from 1 to 10 stars
7
How likely are you to recommend our car service to friends or family?
Please select the appropriate option
Highly Likely
Likely
Neutral
Unlikely
Highly Unlikely
8
Rate the communication from the car service center regarding the updates on your car repairs or services.
Please rate from 1 to 10 stars
9
How satisfied are you with the cost of the services provided by the car service center?
Please select your level of satisfaction
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
10
Are there any specific mechanics at the car service center that you would like to commend for their exceptional service?
Please provide any names if applicable
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