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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
Effect of some demographic variable on academic performance
1

What do you appreciate the most about our service/product?

Choose the option that best describes your opinion.
2

Please rate your overall satisfaction with our service/product

Rate from 1 to 10, with 1 being the lowest and 10 being the highest.
3

What bothers you the most about our service/product?

Describe the issue or problem you encounter.
4

How likely are you to recommend our service/product to a friend or colleague?

Rate from 1 to 10, with 1 being very unlikely and 10 being very likely.
5

What can we do to improve your experience with our service/product?

Provide suggestions or feedback on areas for improvement.
6

Which of the following features do you find most valuable in our service/product?

Select all that apply.
7

How satisfied are you with the delivery/shipping process of our product?

Rate from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
8

In which areas do you think we excel compared to our competitors?

Select all that apply.
9

Do you have any additional comments or feedback to share with us?

Feel free to provide any further comments or suggestions.
10

How likely are you to continue using our service/product in the future?

Rate from 1 to 10, with 1 being very unlikely and 10 being very likely.
Effect of some demographic variable on academic performance
11

Dear Respondent, Good day to you, I am Rukayya Musa a final year student conducting research on effect of some demographic variable on academic performance. The questionnaire has been provided to solicit useful information from you. This research is purely an academic exercise and all information obtained is strictly confidential. Please tick where necessary Section A: Social-Demographic Characteristic of Respondent. Sex. Male [ ] Female [ ] Marital Status. Single [ ] Married [ ] Divorce [ ] Engage [ ] Separated [ ] Age. __________ Section B: Parent Education Status. Primary [ ] Secondary [ ] NCE\Diploma [ ] Bsc.\HND [ ] Msc.\M.A\M.Ed [ ] Phd. And above [ ] Parent Financial Status. Poor [ ] Extremely poor [ ] Moderate [ ] Rice [ ] Extremely [ ] Parent support. No support [ ] Partial [ ] Full support [ ] What is your current CGPA. __________ Thanks.

Select one answer
Effect of some demographic variable on academic performance
12

Dear Respondent, Good day to you, I am Rukayya Musa a final year student conducting research on effect of some demographic variable on academic performance. The questionnaire has been provided to solicit useful information from you. This research is purely an academic exercise and all information obtained is strictly confidential. Please tick where necessary Section A: Social-Demographic Characteristic of Respondent. Sex. Male [ ] Female [ ] Marital Status. Single [ ] Married [ ] Divorce [ ] Engage [ ] Separated [ ] Age. __________ Section B: Parent Education Status. Primary [ ] Secondary [ ] NCE\Diploma [ ] Bsc.\HND [ ] Msc.\M.A\M.Ed [ ] Phd. And above [ ] Parent Financial Status. Poor [ ] Extremely poor [ ] Moderate [ ] Rice [ ] Extremely [ ] Parent support. No support [ ] Partial [ ] Full support [ ] What is your current CGPA. __________ Thanks.

Select one answer