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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best reflects your opinion.
Quality
Customer service
Price
Convenience
Other
2
How would you rate our service/product out of 10?
Rate from 1 to 10, where 1 is very dissatisfied and 10 is extremely satisfied.
3
What bothers you about our service/product?
Describe the issue you face or the aspect that bothers you the most.
4
What improvements would you like to see?
Share your suggestions on how we can enhance our service/product.
5
How likely are you to recommend us to a friend or colleague?
Rate from 1 to 10, where 1 is very unlikely and 10 is extremely likely.
6
Which of the following features do you value the most?
Select the features that are most important to you.
Reliability
Innovation
User-friendliness
Performance
Other
7
How often do you use our service/product?
Select the frequency that best fits your usage.
Daily
Weekly
Monthly
Occasionally
Never
8
Which aspect of our service/product do you find most satisfying?
Choose the aspect that gives you the most satisfaction.
Quality
Customer service
Price
Convenience
Other
9
Would you like to see more options in our product/service?
Provide your opinion on whether additional options are needed.
Yes
No
Not sure
10
Any other comments or suggestions?
Feel free to share any additional thoughts or suggestions you have.
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