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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best reflects your opinion.
Quality
Customer Service
Price
Convenience
2
How would you rate our service/product overall?
Rate our service/product on a scale of 1 to 10.
3
What bothers you about our service/product?
Describe the issues you have faced with our service/product.
4
What improvements would you like to see in our service/product?
Provide suggestions on how we can enhance our service/product.
5
How likely are you to recommend our service/product to others?
Select one option based on your likelihood of recommendation.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Which aspect of our service/product do you find most valuable?
Select the most valuable aspect from the options below.
Quality
Customer Support
Innovation
User Experience
7
What feature of our service/product do you use the most?
Specify the feature you use the most in our service/product.
8
How satisfied are you with the response time of our customer support?
Rate the response time of our customer support team.
9
Do you find our service/product easy to use?
Select one option based on the ease of use of our service/product.
Very Easy
Easy
Neutral
Difficult
Very Difficult
10
Would you like to share any additional feedback with us?
Feel free to provide any other feedback or suggestions.
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