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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select one option that best represents your opinion.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction level with our service or product on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details about any issues or concerns you have regarding our service or product.
4
How likely are you to recommend our service/product to others?
Please select one option that best represents your likelihood to recommend our service or product.
Very likely
Likely
Not sure
Unlikely
5
What improvements would you like to see in our service/product?
Please provide suggestions for how we can enhance our service or product to better meet your needs.
6
How often do you use our service/product?
Please select one option to indicate the frequency of your use of our service or product.
Daily
Weekly
Monthly
Occasionally
7
What is your preferred method of communication with us?
Please select your preferred mode of communication for receiving updates or resolving issues.
Email
Phone
Live chat
In-person
8
Are there any specific features you would like us to add to our service/product?
Please provide details about any specific features or functionalities you would like to see in our service or product.
9
How responsive do you find our customer support team?
Please rate the responsiveness of our customer support team on a scale of 1 to 10.
10
Overall, how satisfied are you with our company?
Please provide your overall satisfaction rating for our company as a whole.
Submit