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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select the option that best represents your opinion.
Quality
Customer service
Price
Convenience
Innovation
2
Rate your overall satisfaction
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most?
Please provide details on what bothers you about our service/product.
4
Which aspect would you like to see improved the most?
Please provide your feedback on the aspect you would like us to focus on for improvement.
5
How likely are you to recommend us to a friend or colleague?
Please select the option that best represents your likelihood to recommend us.
Very likely
Likely
Not sure
Unlikely
Very unlikely
6
Rate the ease of use of our service/product
Please rate the ease of use on a scale from 1 to 10.
7
What features do you find most valuable?
Please select the features that you find most valuable.
User interface
Functionality
Performance
Customization
8
What improvements have you noticed in our service/product?
Please provide details on any improvements you have noticed.
9
Rate the responsiveness of our customer support
Please rate the responsiveness on a scale from 1 to 10.
10
Any additional comments or suggestions?
Feel free to share any additional comments or suggestions you may have.
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