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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select what you appreciate the most.
2

Rate your overall satisfaction with our service/product

Please rate your satisfaction using stars.
3

What bothers you the most about our service/product?

Please describe the issue in detail.
4

How likely are you to recommend our service/product to others?

5

Which feature of our service/product do you think needs improvement?

Please specify the feature you think requires improvement.
6

How often do you use our service/product?

Please select the frequency of your usage.
7

Rate the ease of use of our service/product

Please rate the ease of use using stars.
8

What is the primary reason you chose our service/product?

Please specify the main reason for choosing our service/product.
9

How satisfied are you with the customer support provided?

Please rate your satisfaction with customer support using stars.
10

Would you like to see any additional features in our service/product?

Please suggest any additional features you would like to see.