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Customer Satisfaction Survey for Lidl

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How likely are you to recommend Lidl to a friend or colleague?

Please select a rating from 1 to 10, where 1 is not likely at all and 10 is extremely likely.
2

What is your primary reason for shopping at Lidl?

Please select the option that best applies to you.
3

Please share any suggestions for improvement or feedback regarding your experience at Lidl.

Feel free to type your response in the box below.
4

How satisfied are you with the cleanliness of the store?

Please select a rating from 1 to 5, where 1 is very dissatisfied and 5 is very satisfied.
5

Do you regularly use the self-checkout option at Lidl?

Please select the option that best describes your behavior.
6

How would you rate the customer service at Lidl?

Please select a rating from 1 to 5, where 1 is poor and 5 is excellent.
7

Are you satisfied with the variety of products available at Lidl?

Please select the option that best applies to you.
8

How often do you shop at Lidl?

Please select the option that best describes your frequency of visits.
9

What is your age range?

Please select the option that best represents your age group.
10

On a scale of 1 to 10, how would you rate the overall shopping experience at Lidl?

Please select a rating from 1 to 10, where 1 is very poor and 10 is excellent.
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