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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best represents what you appreciate about our service/product.
2

Rate your overall satisfaction with our service/product

Please rate your overall satisfaction with our service/product on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you the most about our service/product.
4

How likely are you to recommend our service/product to others?

Please select the option that best represents how likely you are to recommend our service/product to others.
5

Rate the quality of our customer service

Please rate the quality of our customer service on a scale of 1 to 10.
6

What improvements would you like to see in our service/product?

Please provide details about the improvements you would like to see in our service/product.
7

How satisfied are you with the pricing of our service/product?

Please select the option that best represents your satisfaction with the pricing of our service/product.
8

Rate the reliability of our service/product

Please rate the reliability of our service/product on a scale of 1 to 10.
9

Is there any particular feature you would like to see added to our service/product?

Please provide details about any particular feature you would like to see added to our service/product.
10

How easy is it to use our service/product?

Please select the option that best represents how easy it is to use our service/product.