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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer Service
Price
Innovation
Convenience
2
Rate your overall satisfaction
Rate your overall satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you.
4
How likely are you to recommend us to a friend or colleague?
Please select the option that best describes your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
What improvements would you like to see in our service/product?
Please provide details about the improvements you would like to see.
6
How satisfied are you with the delivery process?
Please rate your satisfaction with the delivery process on a scale of 1 to 10.
7
Which aspect do you think we should prioritize for improvement?
Please select the aspect that you think we should prioritize for improvement.
Product Quality
Customer Support
Delivery Time
Website Usability
Pricing
8
Would you like to see more variety in our product/service offerings?
Please select the option that best reflects your preference for more variety.
Yes, I would like more variety
No, I am satisfied with the current offerings
Not sure
9
Please share any additional comments or suggestions.
Feel free to share any additional comments or suggestions you have.
10
How likely are you to continue using our service/product in the future?
Please select the option that best describes your likelihood to continue using our service/product.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
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