.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate about our service/product.
Quality
Customer service
Price
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction with our service/product on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide details on what bothers you the most about our service/product.
4
What improvements would you like to see in our service/product?
Please give your suggestions on improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to others?
Please select the option that best describes how likely you are to recommend our service/product to others.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
On a scale from 1 to 5, how easy was it to use our service/product?
Please rate the ease of use of our service/product on a scale from 1 to 5.
7
What feature do you find most valuable in our service/product?
Please provide details on the feature you find most valuable in our service/product.
8
How often do you use our service/product?
Please select how often you use our service/product.
Daily
Weekly
Monthly
Occasionally
Never
9
What do you think sets us apart from our competitors?
Please provide details on what you think sets us apart from our competitors.
10
Do you have any additional comments or feedback?
Please share any additional comments or feedback you have.
Submit