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Customer Experience & Brand Perception - Cartier vs. Pandora (Rome stores)

Gentile signore o signora, la preghiamo di dedicare alcuni minuti del suo tempo per completare il seguente sondaggio.

Protetto
Survio
Customer Experience & Brand Perception—Cartier vs. Pandora (Rome stores)
1

Which brand do you believe offers a higher perceived brand value?

Select the brand that you think has a higher perceived brand value.
2

Rate your overall in-store experience at Cartier (Rome) on a scale of 1 to 10.

Rate your overall in-store experience at Cartier (Rome) on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
3

Rate your overall in-store experience at Pandora (Rome) on a scale of 1 to 10.

Rate your overall in-store experience at Pandora (Rome) on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
4

Which brand do you think provides more personalized customer service?

Choose the brand that you believe offers more personalized customer service.
5

How likely are you to recommend Cartier to a friend or family member?

Indicate how likely you are to recommend Cartier to a friend or family member on a scale of 1 to 10, with 1 being the least likely and 10 being the most likely.
6

How likely are you to recommend Pandora to a friend or family member?

Indicate how likely you are to recommend Pandora to a friend or family member on a scale of 1 to 10, with 1 being the least likely and 10 being the most likely.
7

Which store ambiance do you prefer for a luxury shopping experience?

Select the store ambiance that you prefer for a luxury shopping experience.
8

Describe your most recent interaction with Cartier in one sentence.

Provide a brief description of your most recent interaction with Cartier in one sentence.
9

Describe your most recent interaction with Pandora in one sentence.

Provide a brief description of your most recent interaction with Pandora in one sentence.
10

In your opinion, which brand offers better value for money in their products?

Select the brand that you think offers better value for money in their products.