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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please choose one option that best represents your opinion.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction level on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please describe in detail what bothers you the most about our service/product.
4

What improvements would you like to see in our service/product?

Please describe in detail the improvements you would like to see in our service/product.
5

How likely are you to recommend our service/product to others?

Please choose one option that best represents your likelihood to recommend us.
6

Do you find our service/product easy to use/navigate?

Please choose one option that best represents your experience.
7

How often do you use our service/product?

Please choose one option that best represents your usage frequency.
8

Have you encountered any issues with our service/product? If yes, please describe.

Please describe any issues you have encountered with our service/product, if applicable.
9

How satisfied are you with the customer support provided for our service/product?

Please choose one option that best represents your satisfaction level with our customer support.
10

What features do you find most valuable in our service/product?

Please choose one or more options that you find most valuable in our service/product.