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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select one option that best represents your opinion.
Innovation
Quality
Customer Service
Price
Convenience
2
Rate our service/product overall.
Rate our service/product from 1 to 10.
3
What bothers you the most about our service/product?
Describe the issue in detail.
4
Which aspect would you like to improve the most?
Select one aspect that you believe needs improvement.
Product Quality
Customer Service
Price Competitiveness
Delivery Time
Website User Experience
5
How likely are you to recommend our service/product to others?
Select a rating based on your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
What features do you value the most in our service/product?
Select all that apply.
Durability
Affordability
Innovative Design
Ease of Use
Customer Support
7
How satisfied are you with the level of customization we offer?
Rate your satisfaction on a scale from 1 to 5.
8
What improvements would you suggest to enhance your experience?
Share any suggestions or feedback you may have.
9
Do you find our service/product value for money?
Select one option that aligns with your opinion.
Yes, definitely
Somewhat
Not sure
Not really
No, not at all
10
Would you like to see any additional features or services added?
Feel free to share any ideas.
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