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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best represents what you appreciate about our service/product.
Quality
Customer Service
Price
Convenience
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction level on a scale of 1 to 10, with 1 being very unsatisfied and 10 being very satisfied.
3
What bothers you the most about our service/product?
Please provide details on what bothers you the most about our service/product.
4
What improvements would you like to see in our service/product?
Please provide details on the improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to others?
Please select the option that best represents how likely you are to recommend our service/product to others.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Do you find our service/product user-friendly?
Please select yes or no if you find our service/product user-friendly.
Yes
No
7
Is there any feature you would like us to add to our service/product?
Please provide details on any specific feature you would like us to add to our service/product.
8
How often do you use our service/product?
Please select the option that best represents how often you use our service/product.
Daily
Weekly
Monthly
Occasionally
Never
9
How responsive do you find our customer support team?
Please rate how responsive you find our customer support team on a scale of 1 to 10, with 1 being very unresponsive and 10 being very responsive.
10
Would you consider purchasing from us again?
Please select yes or no if you would consider purchasing from us again in the future.
Yes
No
Submit