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Questionnaire about home delivered groceries

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Questionnaire about online grocery shopping
1

What's your age group?

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2

What is your gender?

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3

What's your occupation?

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4

How many people live in your household?

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5

How often do you order groceries online?

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6

Have you used Wolt market or ordered straight from a grocery store? (K-ruoka/S-kaupat)

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7

Which platforms have you used?

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8

What kind of groceries do you usually order?

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9

How satisfied are you with the quality of the groceries ordered online?

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10

Have you ever received an incorrect or missing item in your grocery delivery?

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11

Rank the following factors in order of importance when ordering groceries online (highest = most important, lowest= least important):

Drag and drop to change the order
12

What delivery time do you usually choose?

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13

How much do you typically spend per online grocery order?

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14

How strongly do you agree with the statement: “Ordering groceries online is more convenient than shopping in-store.”

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15

What is your biggest concern when ordering groceries online?

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16

What would encourage you to order groceries online more often?

17

Have you ever stopped using a grocery delivery service? If yes, why?