.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Select the option that best represents your appreciation.
Quality
Customer Service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10, with 1 being least satisfied and 10 being most satisfied.
3
What bothers you about our service/product?
Please provide details on what bothers you the most.
4
Which aspect would you like us to improve the most?
Tell us what specific aspect you believe needs the most improvement.
5
How likely are you to recommend our service/product to a friend or colleague?
Select a rating based on your likelihood to recommend, with 1 being least likely and 10 being most likely.
6
Which new feature would you like to see in our service/product?
Provide details on the new feature you would like us to consider.
7
How often do you use our service/product?
Select the frequency that best matches your usage.
Daily
Weekly
Monthly
Occasionally
Rarely
8
Do you find our service/product easy to use?
Choose an option based on your experience with ease of use.
Very Easy
Easy
Neutral
Difficult
Very Difficult
9
What improvements have you noticed in our service/product?
List any improvements you have observed since using our service/product.
10
How responsive is our customer service team?
Indicate the level of responsiveness you have experienced.
Very Responsive
Somewhat Responsive
Neutral
Not Very Responsive
Not Responsive at All
Submit
Create a survey