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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best represents your appreciation.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10, with 1 being least satisfied and 10 being most satisfied.
3

What bothers you about our service/product?

Please provide details on what bothers you the most.
4

Which aspect would you like us to improve the most?

Tell us what specific aspect you believe needs the most improvement.
5

How likely are you to recommend our service/product to a friend or colleague?

Select a rating based on your likelihood to recommend, with 1 being least likely and 10 being most likely.
6

Which new feature would you like to see in our service/product?

Provide details on the new feature you would like us to consider.
7

How often do you use our service/product?

Select the frequency that best matches your usage.
8

Do you find our service/product easy to use?

Choose an option based on your experience with ease of use.
9

What improvements have you noticed in our service/product?

List any improvements you have observed since using our service/product.
10

How responsive is our customer service team?

Indicate the level of responsiveness you have experienced.