CLAIM & RETUR FORM
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please take a few minutes to complete this form
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1
CLAIM, RETURN or EXCHANGE
select one
Claim
Return
Exchange
Repair or modification
2
Your order Number
Enter your order number
3
Name and surname
To verify, please enter the name which you placed the order
4
Reason for claim or return
Please let us know what was wrong with the goods
5
Account number for possible refund (IBAN)
6
What is the product quality?
5 stars = so cool
7
Please let us know. When did you hear about our company?
Choose one answer
Facebook
Instagram
somewhere on the internet
friends recommendation
other..
8
Our address: Jenon leather - Seichertova 148, 688 01 Uherský Brod, Czech Republic
As soon as the goods arrive at our address, we will start the complaint process. Please provide the package with the order number and your name. REST OF EU: If you are sending goods from outside the EU, you must clear customs with your carrier as a CLAIM or RETURNED GOODS. We cannot accept goods without this customs clearance.
Thank you, I am not completely satisfied but I would recommend your company
Thank you very much, never again!
Please let us know ( (for the product, our company, customer experience, etc.)
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