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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

Please rate your overall satisfaction with our service/product.

Rate your satisfaction on a scale of 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3

What bothers you about our service/product?

Please provide details on what bothers you to help us improve.
4

Which aspect would you like to see improved the most?

Please choose the aspect you think needs improvement the most.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale of 1 to 10, with 1 being very unlikely and 10 being very likely.
6

What features would you like to see added to our service/product?

Please provide details on features you would like us to consider adding.
7

Do you find our service/product easy to use?

Please select yes or no based on your experience.
8

How responsive do you find our customer service?

Rate the responsiveness of our customer service on a scale of 1 to 10, with 1 being very unresponsive and 10 being very responsive.
9

What can we do to enhance your experience with our service/product?

Please provide suggestions for us to enhance your experience.
10

Are there any specific issues you have faced while using our service/product?

Please describe any specific issues you have faced to help us address them.