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Patient journey booth

Thank you for taking the time to share your experience in our patient journey booth. In order to share this installation with other sites the best way possible, we value highly your feedback (11 questions) on a scale from 1 (Not engaging) to 10 (Very engaging)

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1

On a scale of 1 to 10, how would you rate your overall experience at the patient journey booth? (1 = Not engaging, 10 = Very engaging)

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2

How engaging did you find the patient storytellers? (1 = Not engaging, 10 = Very engaging)

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3

How likely are you to recommend this patient journey booth to a friend/colleague ? (1 = Not likely, 10 = Very likely)

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4

How would you rate the atmosphere and setup of the booth? (1 = Very poor, 10 = Excellent)

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5

How appropriate was the length of each patient story? (1 = Too short, 10 = Too long)

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6

How likely are you to visit the storytelling booth again? (1 = Not likely, 10 = Very likely)

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7

How would you rate the audio quality of the storytelling? (1 = Very poor, 10 = Excellent)

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8

Do you think such an installation would add a sense of purpose if brought to other Novartis Sites around the globe? (1= not really, 10= high impact)

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9

What was the trigger to choose to listen to the patient journey?

10

What aspects of the patient journey booth did you enjoy the most?

11

Do you have any suggestions for improving the patient journey booth experience?