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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Select the most appreciated aspect
2

How satisfied are you with our service/product overall?

Rate your satisfaction level
3

What bothers you the most about our service/product?

Specify the main issue
4

How likely are you to recommend our service/product to others?

Rate your likelihood to recommend
5

What aspect would you like to see improved in our service/product?

Provide your suggestion for improvement
6

Have you experienced any issues while using our service/product? If yes, please specify.

Describe any problems faced
7

How would you rate the ease of use of our service/product?

Rate the user-friendliness
8

What would make you stop using our service/product?

Identify potential dealbreakers
9

How responsive do you find our customer service team?

Rate the responsiveness of our team
10

Which feature of our service/product do you find most valuable?

Choose the standout feature