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DNS Resolution Errors Survey

This questionnaire aims to gather insights into the occurrence, impact, and management strategies of DNS resolution errors. It should take approximately 5 minutes to complete. All responses will be kept confidential and used solely for academic research purposes. Thank you for your time and contribution.

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1

What type of organization do you belong to?

Select one answer
2

How many years of experience do you have with DNS?

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3

How often does your organization encounter DNS resolution errors?

We classify situations where a domain name does not successfully resolve to a corresponding IP address as domain resolution errors
4

What types of DNS resolution errors have you encountered most frequently? (Select all that apply)

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5

On a scale of 1-5, how would you rate the impact of DNS resolution errors on your organization’s operations?

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6

What are the common consequences of DNS resolution errors in your experience? (Select all that apply)

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7

What steps does your organization take to mitigate DNS resolution errors? (Select all that apply)

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8

What do you think is the most common cause of DNS resolution errors?(Select all that apply)

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9

How long does it usually take you to resolve DNS resolution errors?

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10

Can you share any specific incidents where DNS resolution errors led to significant security issues or operational disruptions? (Please describe briefly)

11

Do you have any additional comments or insights regarding DNS resolution errors and their management?(Please describe briefly)

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