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Beta testing base

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Feedback Survey - BridgeLink 3.0.5

Welcome, and thank you for participating in this testing phase of the new version of our portal. Your feedback is essential in helping us improve the platform and tailor it to your needs.

Before filling out the questionnaire, please follow these steps:

Log in to the portal.

Use it for at least 20 minutes, trying to perform one or more tasks that you typically do.

Complete the questionnaire to share your impressions, suggestions, and any challenges you encountered.

This is the first version of the portal and does not yet include all planned features and all data. Future updates will gradually introduce additional functionalities.

To assist you, we provide as well instructional video. 

The entire portal team sincerely thanks you for your participation and feedback, which will help us continuously improve the product and better meet your needs.

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Feedback Survey - BridgeLink 3.0.5

1. Basic User Information

1

What is your role in the company?

2

How many years of experience do you have in the maritime industry?

Select 1 answer
3

How often do you use this portal in your daily work?

Select 1 answer
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Feedback Survey - BridgeLink 3.0.5

2. Connection & Display

4

Were you able to log in and navigate easily?

Select one or more answers
5

How much time did you spend using the portal during this test?

Select 1 answer
6

Desktop computer

Select one or more answers
7

Which display mode did you prefer to use while testing the portal?

Select 1 answer
8

The portal is responsive and adapts to my screen.

Select 1 answer
9

The portal navigation it is easy and intuitive.

Select one answer
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Feedback Survey - BridgeLink 3.0.5

3. Navigation & Design

10

What are your first impressions of this new version?

11

How fast and easy was it for you to find the information you needed?

Select one or more answers
12

Does the element's order in the horizontal menu suit you? Would you like to suggest a different order?

13

I find that the new user interface of the BridgeLink portal is intuitive, and the design is clear.

Select one answer
14

The names of the menu items and other elements clear and easy to understand.

Select one answer
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Feedback Survey - BridgeLink 3.0.5

4.Ergonomics

15

Did you try to complete the daily task? If yes, describe you task.

16

Were you able to complete the task you set out to perform? Which elements are mostly helpful ?

17

Were there any challenges or difficulties ? If so, what were they?

18

I was able to find fast all the information I needed to complete the task.

Select one answer
19

The organization of information and data within the BridgeLink portal is clear and well-structured, it helps to complete the task.

Select one answer
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Feedback Survey - BridgeLink 3.0.5

5. Performance & Usability

20

What specific aspects of the new version do you find most beneficial, and why?

21

Are there any features that needs to be clarify ?

22

The product performed as expected in terms of speed and reliability.

Select one answer
23

I was able to view live and historical data trends effectively.

Select one answer
24

I didn’t experience any bugs or technical issues.

Select 1 answer
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Feedback Survey - BridgeLink 3.0.5

5. User Experience rating

25

The design of the new portal (including colors, fonts, icons, contrasts, etc.) meets my expectations.

Select one answer
26

The portal offers fast, up-to-date information in real time, ensuring efficiency and performance.

Select one answer
27

I prefer the new version of the BridgeLink portal over the previous one.

Select one answer
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Feedback Survey - BridgeLink 3.0.5

6. General improvement

28

On a scale from 0 to 10, how would you rate the BridgeLink portal overall?

29

Why did you give this score?

30

Do you have any additional comments or suggestions you have about new version of BridgeLink ?

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