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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select the option that best describes what you appreciate about our service/product.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction with our service/product on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you about our service/product.
4
What improvements would you like to see in our service/product?
Please share any suggestions or improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to others?
Please select a rating based on how likely you are to recommend our service/product to others.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Which aspect of our service/product do you find most valuable?
Please select the aspect of our service/product that you find most valuable.
Quality
Customer service
Price
Convenience
7
How often do you use our service/product?
Please select how often you use our service/product.
Daily
Weekly
Monthly
Occasionally
8
In your opinion, what sets our service/product apart from competitors?
Please provide details on what you think sets our service/product apart from competitors.
9
Would you like to see more variety in our product/service offerings?
Please select yes or no if you would like to see more variety in our product/service offerings.
Yes
No
10
Overall, how satisfied are you with our customer support?
Please rate your overall satisfaction with our customer support on a scale of 1 to 10.
Submit