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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best reflects your opinion.
Quality
Customer service
Price
Variety of options
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide a brief description of the issue.
4
Which aspect of our service/product do you think needs improvement?
Please provide your suggestion for improvement.
5
How likely are you to recommend our service/product to others?
Please rate your likelihood on a scale from 1 to 10.
6
Which of the following features do you find most valuable in our service/product?
Please select all that apply.
Convenience
Reliability
Innovation
User-friendly
7
On a scale from 1 to 10, how easy is it to use our service/product?
Please rate the ease of use from 1 being very difficult to 10 being very easy.
8
What is your primary reason for using our service/product?
Please select the option that best describes your main reason.
Quality
Price
Convenience
Recommendation
9
Is there anything specific that you would like us to change or add to our service/product?
Please provide your detailed feedback.
10
How often do you use our service/product?
Please select the frequency of use that best fits your situation.
Daily
Weekly
Monthly
Occasionally
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