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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select the option that best reflects your opinion.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide a brief description of the issue.
4

Which aspect of our service/product do you think needs improvement?

Please provide your suggestion for improvement.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale from 1 to 10.
6

Which of the following features do you find most valuable in our service/product?

Please select all that apply.
7

On a scale from 1 to 10, how easy is it to use our service/product?

Please rate the ease of use from 1 being very difficult to 10 being very easy.
8

What is your primary reason for using our service/product?

Please select the option that best describes your main reason.
9

Is there anything specific that you would like us to change or add to our service/product?

Please provide your detailed feedback.
10

How often do you use our service/product?

Please select the frequency of use that best fits your situation.