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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Price
Customer Service
Innovation
Quality
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Provide details about what bothers you. This can help us improve.
4
How likely are you to recommend our service/product to others?
Select a rating based on your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
What feature of our service/product do you find most valuable?
Select the feature you find most valuable.
Ease of Use
Functionality
Design
Customization
6
How would you rate the delivery time of our service/product?
Rate the delivery time on a scale from 1 to 10, where 1 is poor and 10 is excellent.
7
What improvements would you like to see in our service/product?
Provide specific details on the improvements you would like to see.
8
Do you find our service/product easy to use?
Select 'Yes' if you find it easy to use, or 'No' if you do not.
Yes
No
9
How responsive is our customer service team to your inquiries?
Rate the responsiveness of our customer service team.
10
Would you like to see more variety in our product offerings?
Select 'Yes' if you would like more variety, or 'No' if you are satisfied with the current offerings.
Yes
No
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