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NPS Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How likely are you to recommend our product to a friend or colleague?

Please select one option that best represents your likelihood to recommend the product.
2

Overall, how satisfied or dissatisfied are you with our product?

Please rate your satisfaction with our product.
3

What is the reason for the score you have given?

Please provide the reason behind the rating given above.
4

How likely are you to purchase our product again?

Please select the option that best represents your likelihood to purchase the product again.
5

How often do you use our product?

Please select how frequently you use our product.
6

How long have you been using our product?

Please select how long you have been using our product.
7

How likely are you to recommend our customer service to others?

Please select the option that best represents your likelihood to recommend our customer service.
8

What improvements would you like to see in our product?

Please provide suggestions for improvements in our product.
9

How responsive do you find our customer support team?

Please rate the responsiveness of our customer support team.
10

Would you like to participate in future product testing?

Please indicate if you are interested in participating in future product testing.