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NPS Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
How likely are you to recommend our product to a friend or colleague?
Please select one option that best represents your likelihood to recommend the product.
0 = Not at all likely
1
2
3
4
5
6
7
8
9
10 = Extremely likely
2
Overall, how satisfied or dissatisfied are you with our product?
Please rate your satisfaction with our product.
3
What is the reason for the score you have given?
Please provide the reason behind the rating given above.
4
How likely are you to purchase our product again?
Please select the option that best represents your likelihood to purchase the product again.
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
5
How often do you use our product?
Please select how frequently you use our product.
Daily
Weekly
Monthly
Rarely
6
How long have you been using our product?
Please select how long you have been using our product.
Less than a month
1-6 months
6-12 months
More than 1 year
7
How likely are you to recommend our customer service to others?
Please select the option that best represents your likelihood to recommend our customer service.
0 = Not at all likely
1
2
3
4
5
6
7
8
9
10 = Extremely likely
8
What improvements would you like to see in our product?
Please provide suggestions for improvements in our product.
9
How responsive do you find our customer support team?
Please rate the responsiveness of our customer support team.
10
Would you like to participate in future product testing?
Please indicate if you are interested in participating in future product testing.
Yes
No
Submit