.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate the most.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction with our service/product on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please describe what bothers you the most about our service/product.
4
How likely are you to recommend our service/product to others?
Please select an option that best describes your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements in our service/product.
6
How satisfied are you with the delivery time of our service/product?
Please rate your satisfaction with the delivery time on a scale of 1 to 10.
7
Which feature of our service/product do you find most useful?
Please select the feature that you find most useful in our service/product.
User interface
Functionality
Performance
Design
8
What is your overall experience with our service/product so far?
Please share your overall experience with our service/product so far.
9
How responsive do you find our customer support team?
Please rate the responsiveness of our customer support team on a scale of 1 to 10.
10
Do you have any additional comments or suggestions for us?
Please share any additional comments or suggestions you may have for us.
Submit