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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best represents your opinion.
Quality
Price
Customer service
Variety
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate our service/product on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details about any issues or concerns you have.
4
What improvements would you like to see in our service/product?
Please share your suggestions for enhancements.
5
How likely are you to recommend our service/product to others?
Please select one option that best represents your likelihood to recommend.
Highly likely
Likely
Undecided
Unlikely
6
Do you find our service/product user-friendly?
Please select one option that best represents your opinion.
Yes
No
Not sure
7
How often do you use our service/product?
Please select one option that best represents your usage frequency.
Daily
Weekly
Monthly
Rarely
8
What feature do you value the most in our service/product?
Please select one option that best represents the feature you value the most.
Reliability
Ease of use
Innovation
Customization
9
Are you satisfied with the delivery time of our service/product?
Please select one option that best represents your satisfaction with delivery time.
Very satisfied
Satisfied
Neutral
Dissatisfied
10
Would you like to see more promotions/offers for our service/product?
Please share your thoughts on promotions/offers.
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