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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Select the option that best represents your opinion
Quality
Price
Customer service
Innovation
Other
2
How would you rate your overall satisfaction with our service/product?
Rate your satisfaction on a scale of 1 to 10
3
What bothers you the most about our service/product?
Describe the issues you face or the aspects you find lacking
4
Which aspect of our service/product would you like to see improved the most?
Specify the area you think needs the most attention
5
On a scale of 1 to 5, how likely are you to recommend our service/product to a friend or colleague?
1 - Not likely, 5 - Very likely
1
2
3
4
5
6
How often do you use our service/product?
Select the option that best represents your usage frequency
Daily
Weekly
Monthly
Rarely
Never
7
What is your preferred method of communication with us?
Choose the communication channel you prefer for interactions
Email
Phone
Chat
In-person meeting
Other
8
What new features would you like to see in our service/product?
Provide your suggestions for enhancements or additions
9
Are there any challenges you face while using our service/product?
Describe any difficulties or obstacles you encounter
10
Would you be interested in participating in future beta testing for upcoming features?
Indicate your willingness to be a beta tester
Yes
No
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