.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate the most about our service/product?
Please select the option that best represents your opinion.
Answer
Quality
Customer service
Price
Delivery time
Variety of products
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate our service/product on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
3
What bothers you the most about our service/product?
Please describe what aspects bother you the most.
4
How likely are you to recommend our service/product to others?
Please select the option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
6
Rate the friendliness of our staff
Please rate the friendliness of our staff on a scale of 1 to 10.
7
How often do you use our service/product?
Please select the option that best represents your frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
8
What feature do you find most valuable in our service/product?
Please select the feature you find most valuable.
User interface
Functionality
Ease of use
Performance
Reliability
9
Describe a recent positive experience you had with our service/product.
Please describe a positive experience you had recently.
10
Would you like to see more promotions/offers in the future?
Please select the option that best represents your preference.
Yes, definitely
Maybe
No, not really
Submit
Create a survey