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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best represents your opinion.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate our service/product on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
3

What bothers you the most about our service/product?

Please describe what aspects bother you the most.
4

How likely are you to recommend our service/product to others?

Please select the option that best represents your likelihood to recommend.
5

What improvements would you like to see in our service/product?

Please provide your suggestions for improvements.
6

Rate the friendliness of our staff

Please rate the friendliness of our staff on a scale of 1 to 10.
7

How often do you use our service/product?

Please select the option that best represents your frequency of use.
8

What feature do you find most valuable in our service/product?

Please select the feature you find most valuable.
9

Describe a recent positive experience you had with our service/product.

Please describe a positive experience you had recently.
10

Would you like to see more promotions/offers in the future?

Please select the option that best represents your preference.