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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

Rate your overall satisfaction with our service/product.

Rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Describe in detail what bothers you the most.
4

How likely are you to recommend our service/product to others?

Select the option that best describes how likely you are to recommend.
5

Rate the ease of use of our service/product.

Rate from 1 to 5, where 1 is very difficult and 5 is very easy.
6

What would you like to improve about our service/product?

Provide suggestions on how we can improve our service/product.
7

How responsive do you find our customer service?

Select the option that best describes how responsive you find our customer service.
8

Rate the value for money of our service/product.

Rate from 1 to 5, where 1 is very poor value and 5 is excellent value.
9

How well does our service/product meet your needs?

Select the option that best describes how well our service/product meets your needs.
10

Any additional comments or suggestions?

Feel free to provide any additional comments or suggestions.