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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

How would you rate your overall satisfaction with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide details on what bothers you.
4

Which aspect would you like to see improved in our service/product?

Provide specific details about the improvements you would like to see.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale from 1 to 10.
6

Which feature do you find most useful in our service/product?

Select the feature that you find most useful.
7

What is your preferred method of contacting customer support?

Select your preferred method of contacting customer support.
8

How frequently do you use our service/product?

Indicate the frequency of your usage.
9

Which competitor do you think provides a better service/product than us?

Please specify the name of the competitor.
10

What additional features would you like to see in our service/product?

Provide detailed information on the additional features you would like.