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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best represents your opinion.
Quality
Customer Support
Price
User-Friendly
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate our service/product on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please describe the issue that bothers you the most.
4
Which feature would you like to see improved or added?
Share your thoughts on what feature you would like to see improved or added.
5
How likely are you to recommend our service/product to others?
Select the option that best represents your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
What aspect of our service/product exceeds your expectations?
Please select the aspect that exceeds your expectations.
Speed
Innovation
Convenience
Reliability
7
Do you find the pricing of our service/product reasonable?
Please select yes or no.
Yes
No
8
How often do you use our service/product?
Select the option that best indicates your frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
9
What is the primary reason for choosing our service/product?
Select the primary reason for choosing our service/product.
Quality
Price
Features
Recommendation
10
Is there any additional feedback you would like to provide?
Feel free to share any additional feedback or suggestions.
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