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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select one option.
Quality
Customer service
Price
Convenience
Other
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please provide your feedback.
4
What improvements would you like to see in our service/product?
Please provide your suggestions.
5
How likely are you to recommend our service/product to others?
Please select one option.
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
6
Do you find our service/product user-friendly?
Please select one option.
Yes
No
Somewhat
7
Would you like to see more variety in our product/service offerings?
Please select one option.
Yes
No
I'm satisfied with the current offerings
8
How often do you use our service/product?
Please select one option.
Daily
Weekly
Monthly
Occasionally
Rarely
9
What is your main reason for using our service/product?
Please select one option.
Quality
Price
Convenience
Brand loyalty
Other
10
Would you like to receive updates and promotions from us?
Please select one option.
Yes, I'm interested
No, thank you
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