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Customer satisfaction survey

Dear Customer, at Lubbe Lisse, we strive to provide excellent customer service. We are conducting this survey to assess current customer satisfaction, and we will use the responses to identify areas for improvement so that we can offer you the best possible service. The survey will take approximately 2 to 3 minutes to complete.

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Customer satisfaction survey
1

Which representative from Lubbe & Sons do you do business with?

Pick an answer.
2

How many times a year do you do business with Lubbe & Sons?

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3

How satisfied are you with the service provided by Lubbe & Sons?

choose one answer
4

How satisfied are you with the communication you have had with Lubbe & Sons?

Choose one answer
5

How satisfied are you with the product range offered by Lubbe & Sons?

Choose one answer
6

How satisfied are you with the delivery, delivery time, and logistics of Lubbe & Sons?

Choose one answer
7

How user-friendly do you find our ordering process?

Choose one answer
8

How would you rate the expertise of the Lubbe & Sons team in their field of work?

Use digits only
9

How likely is it that you would purchase a product from Lubbe & Sons again?

Please indicate which value you prefer.
0
Probably not
Probably yes
10

How likely is it that you would recommend Lubbe & Sons to a friend, Colleague and/or business relations?

Please indicate which value you prefer.
0
Probably not
Probably yes
11

What should we change in order to receive a 10?

write your answer
12

What are the strengths of Lubbe & Sons?

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13

Is there anything else you would like to share regarding the customer satisfaction survey?

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Customer satisfaction survey
14

You have reached the last question of this survey. We would like to ask you to give us permission to call you back based on your answers if we want clarification.

Do you give your consent?
15

Please provide the email address we may use to contact you if necessary.

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Thank you for your time and your feedback.
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