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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Price
Customer service
Innovation
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Provide feedback on what bothers you the most.
4
What improvements would you like to see in our service/product?
Share any suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10, with 1 being least likely and 10 being most likely.
6
Which aspect of our service/product do you find the most valuable?
Select the most valuable aspect for you.
Convenience
Reliability
Features
Design
7
How often do you use our service/product?
Select the frequency of use that best describes your usage.
Daily
Weekly
Monthly
Occasionally
8
Would you like to see more discounts/offers on our service/product?
Provide your opinion on discounts/offers.
Yes
No
9
What other features would you like to have in our service/product?
Suggest additional features you would like to see.
10
How easy is it to contact our customer support?
Rate the ease of contacting customer support on a scale of 1 to 10.
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