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An Uber Workers Experience
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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An Uber Workers Experience
1
Are there any incentive programs that encourages you to perform better, for instance; higher ratings leads to higher earnings?
Select one answer
Yes
No
2
What types of incentive programs are there?
(If you answered "no" on question 1, please skip this question.)
3
Do you think there should be any incentive programs?
Select one answer
Yes
No
4
Are there any hours of the day where pay is higher?
For instance on Sundays, or around dinner time (4pm-7pm)?
Yes
No
5
Please elaborate if there are any hours of the day or days in particular that pays better.
(If you answered "no" on question 4, please skip this question)
6
Do you get paid more on rainy, snowy, or cold/hot days?
Select one answer
Yes
No
7
If there were a system that guaranteed you money deemed on your rating, would that increase your morale/customer service?
Select one answer
Yes
No
8
Are there any problems with the app that makes it difficult for you to do your job?
Its fine to write yes or no, but please elaborate if you can.
9
Do you have access to uber support if anything goes wrong?
Select one answer
Yes
No
10
Is the support good? Rate from 1-10.
(If you answered "no" on question 9, please skip this question) 1 star = No driver support 5 star = Adequate driver support 10 star = The driver support pick up the phone right away and solve every issue I have
11
If you had a "hang-out" location made by UBER, where you could take your breaks with fellow colleagues, would you use it?
For instance a house or office, where you can grab a coffee, tea or snacks, and sit down.
Yes
No
12
Do you enjoy your job?
Select one answer
Yes
No
13
If you answered "yes" on question 12, please elaborate.
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