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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
https://www.survio.com/survey/d/V7Q2X6C1L8D5Q0W4D
Quality
Customer Service
Price
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please describe the issue you are facing in detail.
4
What features would you like to see improved in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to a friend or colleague?
Please select one option that best represents your likelihood to recommend.
Highly Likely
Likely
Unlikely
Not at all
6
On a scale of 1 to 5, how easy was it to use our service/product?
Please rate the ease of use on a scale of 1 to 5.
7
Have you encountered any technical issues while using our service/product?
Please provide details of any technical issues you have faced.
8
Do you believe our service/product offers value for money?
Please select one option that best represents your opinion.
Yes, definitely
Somewhat
No, not at all
9
What is your primary reason for using our service/product?
Please select the main reason for choosing our service/product.
Quality
Price
Functionality
Recommendation
10
In which area do you think we need to improve the most?
Please specify the area where you believe we should focus on improvement.
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