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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you appreciate the most.
Quality
Customer service
Price
Convenience
2
Rate your satisfaction with our service/product
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Describe what bothers you the most.
4
How likely are you to recommend our service/product to others?
Select your likelihood of recommending on a scale from 1 to 10.
5
What additional features would you like to see in our service/product?
Share any features you would like to see in the future.
6
Which aspect of our service/product needs the most improvement?
Select the aspect that needs the most improvement.
Communication
Product performance
Delivery speed
User experience
7
How satisfied are you with our customer service?
Rate your satisfaction on a scale from 1 to 10.
8
What is the main reason you chose our service/product?
Share the primary reason for choosing our service/product.
9
How often do you use our service/product?
Select the frequency of use.
Daily
Weekly
Monthly
Occasionally
10
Any other comments or suggestions?
Feel free to share any additional comments or suggestions.
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