.

AXIS 10 - follow up - IN THE MEMORY tool

Madame, Monsieur, veuillez prendre quelques minutes de votre temps pour remplir le sondage suivant.

Sécurisé
1

How would you globally describe your experience with ITM teams? please detail your answer

2

Were you well supported by the tool team? please select

Choose 1 or more answers
3

In your opinion, was the tool's assortment recommendation relevant?

Choose 1 answer
4

What kind of training support would be appreciated?

Choose 1 or more answers
5

What kind of usage support would be appreciated?

Choose 1 or more answers
6

Regarding the test in stores, was the product implementation respected? (revised assortment's products on shelves)

Choose 1 answer
7

Regarding the test in stores, was the merchandising plan respected?

Choose 1 answer
8

Could you please describe context elements that could have an influence on the test results on the implementation period? (weather, shortage, overstock on old references, delays on delivery or replenishment,...)

9

Did you analyse the test results since implementation?

Choose 1 answer
10

If you did analyse the results, could you please advise which tool you used?

Choose 1 or more answers
11

The ARI data team provided a dashboard to follow up the test. Could you please rate your experience with it?

Choose 1 or more answers
12

In order to analyse the results of the test, will you need additionnal KPIs?

Choose 1 answer
13

In order to measure the test impact on the customer experience, did you organise some customer feedback? (ex: dissatisfaction because products missing in the stores, NPS,...)

Choose 1 answer