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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select what you appreciate the most.
2

How would you rate our service/product?

Rate our service/product on a scale of 1 to 10.
3

What bothers you about our service/product?

Tell us what bothers you the most.
4

What improvements would you like to see in our service/product?

Share your ideas for improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10.
6

Which aspect of our service/product do you find most valuable?

Select the most valuable aspect.
7

What feature do you think needs improvement the most?

Specify the feature that needs improvement.
8

Are there any specific challenges you face while using our service/product?

Describe the challenges you face.
9

How do you usually contact our customer service?

Select your usual method of contact.
10

Do you find our service/product easy to navigate/use?

Share your feedback on the ease of use.