.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Choose one option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate our service/product with 1 being the lowest and 10 being the highest.
3
What bothers you the most about our service/product?
Please provide details about what bothers you the most.
4
How likely are you to recommend our service/product to others?
Choose one option that best describes your likelihood of recommendation.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
Do you think our service/product meets your needs effectively?
Provide your opinion on whether our service/product effectively meets your needs.
Yes
No
Partially
6
How often do you use our service/product?
Indicate the frequency of your usage of our service/product.
Daily
Weekly
Monthly
Rarely
7
What improvements would you like to see in our service/product?
Please provide suggestions on improvements you would like to see.
8
How do you usually reach out to us for support?
Choose the method you usually use to reach out to us for support.
Phone
Email
Live chat
In-person
9
What feature do you find most valuable in our service/product?
Please specify the feature you find most valuable.
10
How satisfied are you with the delivery/shipping process?
Rate your satisfaction with the delivery/shipping process.
Submit