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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Please select one option that you appreciate the most.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction level on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you the most.
4

Which aspect would you like to see improved the most?

Please select one aspect you would like to see improved the most.
5

How likely are you to recommend our service/product to a friend or colleague?

Please select one option that represents your likelihood to recommend.
6

What is the main reason behind your recommendation likelihood?

Please provide a brief explanation of your reason.
7

Which of the following additional features would you like to see implemented in our service/product?

Please select all the features that you would like to see implemented.
8

How often do you use our service/product?

Please select the frequency of use that best fits your situation.
9

What is your overall impression of our service/product?

Please provide your overall impression in a few words.
10

Would you be interested in participating in future beta testing programs for new features?

Please select one option that represents your interest in beta testing.